eBusiness Software Solutions Review
The
internet is quickly changing the way customers and businesses interact
with each other. In this new eBusiness era, customers are beginning to
expect more conveniences from the companies they do business with. While
at the same time, many enterprises are looking for ways to reduce
overhead and streamline customer interactions.
With ManageMore’s eConnect Cart™ and eConnect CRM™ Interface, you bridge the gap between your
ManageMore Business Software and your customers. Using the
internet as your portal, your customers can interact in real-time with
their own account and/or the products and services that you sell to
them.
Benefits
- Improves customer satisfaction, retention and loyalty
- Enhances office productivity while lowering service costs
- Improves response time and response accuracy
- Works with your customer's existing web browser
- Provides a bridge between your database and your customers
eConnect Cart™
Our eConnect Cart™ solution is the most economical and most powerful
solution you will find for managing your own shopping cart system on the
web. Intellisoft has designed a technology that easily allows you to integrate any PHP/ASP web-based shopping cart with ManageMore™
in real-time. Plug-ins to popular free shopping carts like OsCommerce or Zen Cart are already included to get you up and running as quickly as possible. eConnect Cart also includes a completely ready-to-go shopping cart from
Comersus that is ready to work with ManageMore right-out-of-the-box. The best part of this is that you do not have to pay any monthly fees, be constrained to a specific size inventory, or be forced to use a specific web design.
With respect to real-time integration , your online sales instantly become
sales orders or sales invoices within your back-end ManageMore system.
This means that your inventory is kept up to date and you are able to
easily keep the inventory and sales synchronized with your ManageMore system. Basically, you have total flexibility to create or use the shopping cart that best fits your company needs while benefiting from a complete real-time integration to the ManageMore accounting system.
To learn more about the eConnect Cart™, please click here.
eConnect CRM™
Our eConnect CRM™ is all about customer service. Customers are
wanting more conveniences from the businesses they work with. With eConnect CRM™,
you can supply your clients with a unified online customer
history, so you can deliver seamless service and first-contact resolution
to customers. From a user-friendly, web-based interface, your customers
gain a complete 360-degree view of customer data and allows for instant
online payment resolution which facilitates efficient long-lasting loyal
customer relationships.
Another added benefit with eConnect CRM™ is its ability to be used
for other custom applications. eConnect CRM™ is provided as a flexible
open source scripting language that allows you to modify it to provide a
true online customer service center that looks you spent a million dollars
to produce.
About the eConnect Technology
What makes our eConnect solutions Different? How does it work?
Probably the biggest advantage of both of our eConnect solutions is its architecture. With
eConnect Cart/CRM, your database and file server are never in harms way of an
internet intrusion from hackers. You can have either solution hosted
entirely by your ISP and still have real-time data access to your remote
ManageMore database. eConnect's unique design is a godsend for
small businesses who don't have a permanent IT staff to protect
themselves from the constant threat of internet hackers and the periodic
maintenance required when hosting your own web server.
eConnect was cleverly designed as a
two-tiered design system for maximum benefit in security and ease-of-use.
First, the web portion of eConnect, provides you a set of unique and
straightforward computer commands that you can add to common web
scripts stored on your web site... whether you host a web site yourself
or as a shared hosting account through an ISP. These
computer commands communicate via TCP/IP to the eConnect server program
which resides wherever your ManageMore database is located. The
eConnect server program then responds back in real-time information with
the requested information your web visitor was after (e.g. viewing
customer account balance, making a payment, purchasing an item
online, etc.).
With eConnect, a company who already has a web site in place, can easily create
their own custom eBusiness solution
within less than a day. There is no need to spend weeks
understanding the inner workings of ManageMore or deal with the complex
relationships of external accounting databases. We have kept
the small business in mind and have developed a truly unique and
affordable system that acts just like the multi-million dollar online web systems found on most
Fortune 500 company web sites.
eBusiness Software solutions that meet your real needs!
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