Suggestions & Feedback Please use this forum to post feedback or suggestions on improving our product(s), service, web site, etc.
Thread Tools   Switch to Linear ModeSwitch to Hybrid ModeSwitch to Threaded Mode
mwsteph
Member

Join Date: Mar 2005
Location: Huntington Beach, CA
Posts: 22
Processing returns, Posted 05-30-2007, 05:37 PM #1
I recently processed a credit for some returned product on an account with several open invoices, and found that I was forced to apply the credit to the earliest invoice. This doesn't make much sense to me, since it in effect changes the customer's aging. Instead of still having an invoice with a balance that may be 20 days old, they now have an open invoice that is brand new, which is wrong. I would like to see something like what is available when posting a payment: 1) the option to apply it to either the earliest open invoice, or 2) apply it to any specific set of open invoices. It can become quite confusing when a customer sends a check in to pay for specific invoices, and our books no longer show those same invoices still open.
Reply With Quote
Thread Tools Display Modes
Linear Mode Linear Mode
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump:
Similar Threads
Thread Thread Starter Forum Replies Last Post
Return Processing DC How Do I/Troubleshooting 1 10-31-2006 01:48 PM
Return Processing MS Ms Suggestions & Feedback 1 10-27-2005 05:28 PM
Powered by Intellisoft
Copyright ©2007, Intellisoft Inc.
All times are GMT -4. The time now is 06:58 AM.